A New Online Identity for a 90 Year Old Family Business
Best Mattress is a large family-owned mattress manufacturer and distributor in the Columbia SC and greater Midlands region. Since 1928 the company has hand crafted quality mattresses that stand the test of time. Their online presence, and specifically their website, was a stark contrast to the quality hand-crafted approach that had made the company so successful over the years. WiT Group was hired to change that.
A multitude of issues were plaguing Best Mattress online including their online branding, a poorly designed website lacking mobile responsiveness, low search visibility and web traffic, and the inability to sell their products online – all contributed to the fact that in 2020 Best Mattress could hardly attribute any value to their digital marketing efforts. With such a stellar reputation and incredible product, during a year that home furnishings were being sought out almost exclusively online – our agency knew there was a massive ongoing opportunity cost that Best Mattress could no longer afford to pay.
Our objective was simple – to design and build a fully custom website for Best Mattress. one that was commensurate with the hand crafted quality that the company was known for. We also sought to deliver a fully functional and search engine optimized e-commerce website that would drive traffic and revenue for the company.
Reviewing the original site we knew that we had to completely build the new website from the ground up – beginning to end. Our team began by developing a sitemap for the new site, then redeveloping the copy and information architecture for the website. Our agency then developed new wire-frames and flat designs that were later built into a website. WiT Group also worked with the client to develop a custom video, new product images and descriptions, and for the first time ever – built a functional e-commerce website able to handle purchasing, financing, and shipping anywhere in the US.
And we built it all by hand.
UX Web Ecommerce Web Design
Working closely with the team at Best Mattress, our agency developed the content necessary to build the custom ecommerce website in the most simplistic, yet high quality manner possible. The end results were a terrific marriage of simplistic minimalist design and the level of quality and professionalism that represented the brand appropriately.
During the process there were many obstacles including product images and the hurdle of building a true ecommerce website for the first time, however in the end the site was launched in a timely manner and the results were unbelievable. In the first two weeks after the website launched organic traffic increased over 1000% and the website saw more visitors than the prior 6 months! Our attention has now shifted to search marketing and online sales on the website.